Decision Making

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Course Overview

We make decisions every day, many of which will have considerable impact on our work. This course will hone your decision making abilities by giving you techniques to allow accurate, efficient and clear decision making. The Ansoff and Pareto techniques you will learn in this course are both renowned in the business world for generating innovative models for problem analysis and the development of decision strategies. These models are applicable to all levels of problem complexity and are used extensively by renowned blue chip organisations world-wide.

Audience

For all those who want to improve their personal and organisational decision making and problem solving. It you are looking for tried and tested models to help tackle tough challenges and to light up the best course of action, this is the course for you.

Skills Gained

• Improved your ability and competence to make effective decisions and solve problems
• Readily applicable techniques to improve creative thinking and methodologies to support both your decision making and problem solving
• The skills to apply both logic and rationality to problems, considering all of the relevant variables and determining an optimum solution
• Methods to utilise the information available; considering the critical factors; acknowledging ethnographic information, performance and management information to complement both decision making and problem solving
• An understanding of the way management (and leadership) style impacts upon both decision making and problem solving

Course Outline

• What selection from an identified collection of 'options' or alternatives. Effective decision making relies upon the selection of the 'alternative' that makes the greatest contribution to a defined objective. A 'problem' relates to an aberrance - something 'going wrong'; 'not working as it should' or 'failing' in some way. Effective problem solving requires both diagnostic competence and, as with decision making, the generation of optional solutions.
• The 'three initial questions': differentiating between the 'important' and the trivial; is this an 'urgent' decision; is this a 'comfortable' decision?
• Ansoff's Gap Analysis: where am I, where do I want to be, how do I get there?
• Pareto Analysis: the 80/20 rule - identifying the 'major' causes and greatest contributors.
• Modelling (3 Stage and 7 Stage): determining the question; generating options, selection and implementation
• Decision making exercise - and practice

Decision Making / MED