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Course Overview This course provides learners with the necessary knowledge and skills to install, configure, and maintain a Cisco IP Telephony solution based on Cisco CallManager 5.0, the call routing and signaling component of the Cisco IP Telephony solution. Skills Gained - Deploy a Cisco CallManager 5.0 server in a cluster using a supported IP telephony deployment model.
- Perform platform and general administration, and implement disaster recovery
- Deploy SCCP and SIP endpoints in a Cisco CallManager 5.0 cluster
- Deploy a dial plan consisting of gateways, trunks, route plan elements, hunt groups, partitions, and calling search spaces
- Implement multiple site deployments with fallback telephony services in the remote branches, call admission control over the WAN bandwidth, and automated call rerouting through the PSTN when the WAN bandwidth is insufficient.
- Configure Cisco CallManager to enable end-user features and services
Prerequisites Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing. Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP. Fundamental knowledge of converged voice and data networks. Ability to configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, nonpacketized telephony equipment and to configure the call flows for POTS and VoIP dial peers.
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