HP Operations Software for UNIX II

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Course Overview

This 5-day course is the second of three courses (H4356S + H4357S + UC342S) on HP Operations Manager for Unix 8.x.. Learn how to effectively monitor, control, and report on the health and performance of your heterogeneous IT environment by using HP Operations Manager for UNIX.

Course objectives

• Perform advanced troubleshooting
• Configure HTTPS communication with agents, including the use of proxies and certificatesPerform alternative, secure, or off-line agent installations
• Perform alternative, secure, or off-line agent installations
• Understand the models for flexible management and be able to implement them
• Create new service hierarchies for the service navigator, using SNVP or XML
• Enhance security by using techniques for managing through firewalls, PAM, and filtering remote actions
• Describe the factors that affect OMU performance
• Manage OMU configuration and distribute OMU administrative tasks using the Configuration Value Pack (CVP)
• Configure server pooling and understand OMU operation in a High Availability environment

Audience

• HP Software Customers: System and network administrators, application administrators
• HP Software Channel Partners: Consultants, system architects, integrators and planners
• HP Software Engineers involved in pre-sales and post-sales

Skills Gained

Delegates will learn to:

• Provide follow the sun, competence-based, or backup management flexibility
• Configure OMU communication for use in secure environments, such as through firewalls
• Understand and create service hierarchies using XML or the Service Navigator Value Pack (SNVP)
• Manage OMU configuration and distribute OMU administrative tasks using the Configuration Value Pack (CVP)
• Customize the Java GUI and create message view filters for your operators
• Use PAM (Pluggable Authentication Modules) for HP Operations Software authentication

Prerequisites

• Experience with UNIX system administration is essential, as is knowledge of TCP/IP networking
• HP Operations Manager for UNIX I (Administration), (H4356S), or equivalent experience

Course Outline

Overview

• Architecture and Troubleshooting
• Communication and Firewalls
• Certificates
• Flexible Management Models
• Outages and Service Hours
• Ensuring High Availability
• Building Service Hierarchies
• Customizing the Java GUI
• Web Based Administration with CVP
• OMU Usage Security

Architecture

• Global Architecture
• HTTPS versus DCE Communication
• OVO Queue Files
• Open Agent Overview
• Component Architecture - Terminology
• OV Foundation
• Component Architecture (HTTPS Agent)
• Architecture - Message Flow, Policy Management and Processes

Alternative Techniques for Agent Installation

• OVO Agent and Command-Line Installation
• Agent Software Distribution
• Installing Agent Software (HP-UX)
• Offline Agent Installation Steps
• Manual Installation - HTTPS and DCE Agents
• HTTPS Certificate Requests
• Manual Agent Installation - Final Steps
• Windows Installation Server - Concept and Requirements
• Pre-Install Node Default Configuration
• Pre-Install Default Configuration - Syntax
• Agent De-Installation

OMU Communication and Firewalls

• OVO in Secure Environments
• HTTP Communication
• OVO and HTTPS - Managing through a Firewall
• Using HTTP Proxies
• Proxies and Content Filtering
• OVO and HTTPS -- Using Proxies
• Proxies - OVO Configuration
• Proxy Configuration - Syntax
• HTTPS Agent and NAT
• Traditional OMU Communication
• Use of the Reverse Channel Proxy
• Configuring Outbound-Only Communication
• DCE Communication Across Firewalls
• DCE RPC - Details
• DCE Nodes -- Firewall Configuration

Certificate Use and Management

• Certificates, Encryption and Signatures
• Certificates and OVO
• Use of Certificates and Private Key for SSL Handshake and Signature
• Basic Certificate Commands
• Certificate Deployment and Backing Up Certificates
• Granting Certificate Requests in OVO GUI
• Certificate Client and Server Commands
• Manual Certificate Deployment and Installation
• Using an Installation Key

Advanced Troubleshooting

• XPL Distributed Architecture
• XPL Trace Server
• Tracing -- Configuration
• Viewing Traces with the Windows GUI Client
• Restricting Trace Information
• Searching and Saving Trace Data
• Command Line Trace Utilities
• DCE Agent Tracing
• Verifying Core IDs and Certificates
• Invalid or Lost Certificates
• Compromised Certificates or Keys
• HTTPS Communication Problems
• OVO Test Tools
• Testing Data Flow

Flexible Management Overview

• Configuration Process
• Using Flexible Management !!Templates!! (Files)
• Checking Syntax: opcmomchk
• Why Consistent OVO Management Server Configurations are Required
• Maintaining Consistent Configuration Between OVO Management Servers
• Configuration Download, Distribution, and Upload
• Certificates (HTTPS Agents Only)
• Certificate Merge Process and Exchange Commands
• Flexible Management Roles (HTTPS Only)

Escalation: An Introduction to Manager-Manager Flexibility

• Problem Escalation
• Configuration Steps
• Create: Escalation Configuration File
• Check opcmomchk
• Deploy and Activate (Escalation)
• Other Tasks (Escalation)

Selective Message Passing

• Time Based Selection (Usage/Scenarios)
• Time Condition Concepts
• Attribute-Based Selection (Usage/Scenarios)
• Rules = Conditions + Target Managers
• Rules with Conditions

Agent-Based Flexibility

• Agent-Based Flexible Management
• Manager Roles, As Seen By Agents
• Configuration Process
• Create, Check, Deploy and Activate (Agent-Based Models)
• Switching to the Backup: opcragt -primmgr

Alerting Other Managers: Message Forwarding

• Message-Forwarding Flexible Management
• Message Consolidation Model
• Basic Concepts
• Manager to Manager Forwarding
• Switch-Control and Notification Messages Characteristics
• Architecture
• Check, Deploy, Activate (Message Forwarding)

High Availability

• High Availability and OMU
• Server Pooling Concept and Setup
• Configuring the Virtual Interface
• Setup other Managers
• Setup the Nodes
• Moving the Virtual Interface
• Uses of Server Pooling
• HA Support
• Cluster Concepts and OVO Terminology
• Managing HA Nodes with OVO
• Virtual Nodes and Physical Nodes
• Virtual Nodes and HARGs
• HA Nodes and OVO Policies
• Policies on Virtual Nodes
• Message Creation in HA Context
• OVO Messages from Virtual Nodes
• Enable/Disable of Policies
• CIAw -- User Commands
• DCE Nodes and HA Support
• Modify or Delete Virtual Nodes
• OVO Management Server as HA Package and as Virtual Node
• Shared Directories
• Install OVO Management Server in HA Environment
• OVRG versus HARG
• HTTPS Communication and OVRGs

Service Hours and Scheduled Outages

• Overview and Concepts
• Technical Implementation
• Syntax and Configuration Elements
• Condition Status Variables
• Activating Outages and Service Hours
• Pending Messages Browser

Configuration Value Pack Overview and Setup

• Web-Based GUI and Multiple Users for OMU Administration
• Navigation of OMU Configuration
• Configuration Editing and Consistency
• Creating Documentation
• Tiered Architecture
• CVP Installation
• Installation Test
• Post-Install Configuration
• Register Backend
• Licenses

Using CVP

• Getting into CVP
• Choosing Context
• Browsing OMU Objects
• Browser Features and On-line Help
• View and Action Menus
• Object View Pages
• Filtering and Sorting
• Locating Objects and Searching
• Reverse and Convenience Links
• Negative Queries
• Assignments
• Flexible Management
• Editing, Validation Errors and Cancelling Edits
• Comparing Policies
• Creating Documentation
• Shopping Cart
• Version Control
• Working with CVS

Configuring CVP Users

• User Model
• Configure CVP Users and User Groups
• User Role Elements
• Inheritance of Rights
• Assignments of Groups or Roles
• Previewing User Rights
• CVP Use of Permissions

CVP Administration and Maintenance

• Maintenance and Process Handling
• Backup and Restore
• Auditing
• Removing Edit Locks and Scheduling Jobs
• Periodic Update of Search Index
• Aligning Passwords
• CVP Self Management
• Java GUI Integration
• Data Exchange
• Transfer Data
• Using HTTPS instead of HTTP

Concepts for Constructing Service Hierarchies

• Service Hierarchy Creation Methods
• HP OpenView Service Navigator Value Pack
• How to Configure Services
• Plan and Design the Service Hierarchy
• OVO Messages and Services Mapping
• Simple Email Service Design
• Determining Service Status
• Severity Levels for Status Calculation
• OVO Messages: The Invisible Subservice
• Status Calculation Weighting
• Status Propagation and Calculation

Constructing Service Hierarchies

• Key Functionality of the SNVP
• Terminology and Architecture
• Objected-Oriented Technology
• Working with Shared Objects
• Mapping Messages to Objects
• Communication Flow With OVO
• SNVP Main Console
• Registering OVO Management Servers
• Create Service Hierarchy
• Add New Child Objects
• Child Objects In Multiple Locations
• Child Objects With Identical Parents
• Modify Object Attributes and Associations
• Show Object Status Summary
• Configure Propagation and Calculation Rules
• Set Weighting
• Map Messages To Objects
• Configure Nodes and Actions
• Deploy to Service Navigator

Constructing Service Hierarchies with XML

• How to Configure Services with XML
• Define the Service Hierarchy and Actions
• Define a Status Propagation and Calculation Rules
• Activate and Test the Service Configuration
• Assign the Service(s) to Operators
• Enable Service Logging and Generate Reports
• Service Data Report via OV Reporter
• Troubleshooting the Service Navigator

Customizing the Java GUI

• Customization Methods
• Images in Message Browser and Images in CMAs
• Message Group Icons Customization
• Service Labels
• Dynamic Service Attributes
• Persistent Service Attributes and Positioning
• Message View Filtering
• Quick, Simple and Advanced Message View Filters
• Using Text Format
• Filter Grammar and Syntax
• Saving Message View Filters
• Service Load on Demand - Overview
• Service Level On Demand - Configuration
• Troubleshooting the Java GUI

Securing OVO Usage

• OVO in Secure Environments
• PAM Integration and Limitations
• PAM and OVO
• PAM Authentication -- Control Flow
• Remote Action Configuration
• Concept
• Filter Specification
• System Security Overview
• DCE Security Within OVO
• Enforced Change of Default Passwords

Performance Considerations

• OVO Management Server Performance and Improvements
• Message Management Considerations
• Operators
• Network Management Performance Factors
• Managed Node Processing Improvement

Follow On Courses

• Managing Events with HP NNM Operations and ECS Composer Software (UC342S)
• Managing System and Application Performance on HP Software(U8565S)
• HP Network Node Manager Software I on UNIX(R) (UC340S)
• HP Network Node Manager Software II (UC341S)

HP Operations Software for UNIX II / H4357S