IBM FileNet IS Advanced System Administration

Course Overview

• Have you ever been called because the network is slow and not known what to do? Most of those calls are not network related. Come to this class and find out how to tell if it really is the network.
• Have you ever noticed your system getting slower and slower? Take this class and learn how an incorrectly configured system can impact performance.
• Have you ever had your system go down and production stop? This is a system administrators worst nightmare. Come to this class and find out how to use a powerful tool called 911 to identify the possible sources of trouble.
• Have you ever needed to consolidate optical disks and wondered the best way to do it? Have you wondered when its time to consolidate? Do you need to run online backups? Protect your data without shutting the system down?
• Would you like to know more about how SNMP works with IS?

This class teaches you how to deal with all of these issues.

Audience

This intensive course is for experienced system administrators who manage FileNet IS software in a UNIX or Windows server environment.

Prerequisites

It is critical that you complete IS System Administration (F458GB) to receive maximum benefit from this course.

Course Outline

This instructor-led course is ideal for those IS system administration professionals who have searched for easier methods to identify and resolve problems. The topics include:

• FileNets implementation of client/server technology  How Request Handlers, Daemons, and Shared Libraries work together
• The Network Clearinghouse (NCH) Database  NCH naming conventions and the nch_tool utility
• Client/Server Communication  connections, sessions, the RPC process, and the Protocol Process Manager (PPM)
• Monitoring Communication Activity  the common utility, PPMOI, and error logs.
• Monitoring Server Processes  server process theory, interlocks, the ipc_tool utility, and SAS errors
• 911  when to run it, how to use the reports it generates, what to do if 911 fails
• Getting the most out of Storage Library Control and Backup Job Control
• Optimizing Storage Library performance
• Rebuilding primary or tranlog disks
• Using reports to analyze slow systems
• Capturing events using SNMP codes
• Performing online backups
• Using WQS_tool to defragment workflow queues

IBM FileNet IS Advanced System Administration / F050GB (F050GBGB)