PeopleSoft: Receivables Rel 9

Course Overview

This course guides you through the major features of PeopleSoft Enterprise Receivables and provides you with a conceptual structure on which to base further learning when you return to your own business environment. You are guided through the necessary implementation procedures, and you learn how to efficiently process the transactions that affect customer account balances.

Hands-on implementation activities guide you through defining receivables processing controls and entering customer information. In this course you perform standard receivables functions such as entering items and deposits, and applying payments to open items. You learn how to manage item maintenance and update customer history and aging, as well as create collection inquiries and generate statements. Activities also show you how to use the PeopleSoft Enterprise Receivables automatic processes for applying payments, automatically maintaining receivables items, and posting open items.

Learn to:

• Set up core receivables functions
• Manage item and journal maintenance
• Enter and process receivable items
• Use aging, credit, exceptions, and collections
• Manage payment entry and processing

Audience

• Functional Implementer

Skills Gained

• Managing payment worksheets
• Establishing PeopleSoft Receivables business units
• Defining PeopleSoft Receivables tables
• Setting up customers
• Defining item processing tables
• Entering Items
• Managing item and customer inquiries and maintenance
• Processing payments
• Using Payment Predictor
• Managing credit card payments and using direct debits (Optional)
• Managing item maintenance and using the Auto Maintenance process
• Updating customer history and aging receivables
• Setting up and using exception and collection processing
• Generating statements
• Processing drafts (optional)

Prerequisites

• Understanding of basic navigation and PeopleSoft concepts
• Use of control tables to enforce business rules
• Able to run processes and reports

Course Outline

Describe PeopleSoft Enterprise Receivables

• Implementing Receivables
• Integrating with Other PeopleSoft Enterprise Products

Establishing PeopleSoft Receivables Business Units

• Establishing a PeopleSoft Receivables Business Unit
• Defining SetIDs
• Using Record Groups

Defining Receivables Tables

• Establishing Installation Options and User Preferences
• Setting up Core Credit and Collection Options
• Setting up Action owners and audit history
• Setting Up Payment Terms
• Establishing Reference Qualifier Codes
• Setting Up Receivables Options

Setting Up Customers

• Entering and Maintaining Customer Information
• Modifying Customer Credit Profiles
• Establishing Customer Contacts

Defining Item Processing Tables

• Setting Up Origin IDs
• Setting Up Distribution Codes
• Identifying System Functions
• Identifying Entry Types and Entry Reasons
• Establishing Item Entry Types

Entering Items

• Entering Items Online
• Receiving External Pending Items
• Performing the Receivable Update Process

Managing Item and Customer Inquiries and Maintenance

• Reviewing Item Information
• Updating Item Details
• Using Conversations
• Researching Customer Accounts

Defining Payment Processing

• Setting Up Deposit Types
• Defining Bank Account Information
• Establishing Automatic Entry System Functions

Entering Payments

• Entering Regular Deposits
• Entering Express Deposits
• Processing Cash Drawer Receipts
• Receiving Lockbox Payments
• Correcting Errors in Deposits
• Managing Spreadsheet Payments
• Journalling Payments Directly

Managing Payment Worksheets

• Building Payment Worksheets
• Applying Payments Across Business Units
• Analyzing Overpayments
• Applying Underpayments
• Inquiring on Payments Set to Post
• Applying Payments to Items Using Multiple Currencies
• Running the Journal Generator Process
• Performing Payment Inquiries

Using Payment Predictor

• Constructing Payment Predictor methods
• Using the Payment Predictor Process
• Analyzing Payment Predictor Reports

Managing Credit Card Payments and Using Direct Debits (Optional)

• Setting Up Credit Card Processing
• Creating Credit Card Payments
• Resolving Credit Card Payment Exceptions
• Setting Up Direct Debits
• Creating Direct Debits
• Using Direct Debit Worksheets

Managing Item Maintenance

• Using Maintenance Worksheets
• Unposting a Payment
• Using Transfer Worksheets

Using the Automatic Maintenance Process

• Setting Up Automatic Maintenance
• Performing Automatic Maintenance

Aging Receivables

• Defining History Elements
• Setting Up Aging Control Tables
• Creating History Inquiries and Aging Requests
• Generating Aging Reports

Setting Up Exception and Collection Processing

• Describing Exception and Collection Processing
• Setting Up Actions and Action Templates
• Setting Up Collection and Assessment Rules

Using Credit, Collections, and Exceptions

• Working with Actions
• Obtaining D&B Information

Generating Statements

• Reviewing Customer and Item Information
• Explaining the Correspondence Process
• Creating Statements

Processing Drafts (Optional)

• Setting Up Draft Processing
• Entering Drafts
• Using Draft Worksheets