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Course Overview Enterprise Vault is an information management system used to archive and manage data from e-mail servers, file servers, and Microsoft SharePoint servers. The overall objective of the Enterprise Vault is an information management system used to archive and manage data from e-mail servers, file servers, and Microsoft SharePoint servers. The overall objective of the Symantec Enterprise Vault 2007 for Exchange: Troubleshooting and Maintenance course is to provide the Enterprise Vault administrator with a closer look at Enterprise Vault 2007 functionality and expand upon fundamental knowledge of Enterprise Vault by focusing on advanced concepts, fault isolation, and recovery. Note: This course does not cover NetBackup Vault. Audience This course is intended for Enterprise Vault administrators who are responsible for: - Ongoing support of the Enterprise Vault environment
- Troubleshooting issues related to specific areas of the Enterprise Vault application
Skills Gained By the end of this course, you will able to: - Upgrade to Enterprise Vault 2007
- Troubleshoot common problems with MAPI
- Describe the architecture of mailbox archiving and message queues
- Troubleshoot common problems with mailbox synchronisation and archiving
- Troubleshoot common problems with Exchange journal archiving
- Troubleshoot common problems with the user extensions
- Describe file system archiving
- Troubleshoot common problems with the storage processes and indexes
- Set up Enterprise Vault policy and initialisation files
Prerequisites Symantec Enterprise Vault 7.x Administration I and Symantec Enterprise Vault 7.x Administration II Course Outline Module 1 - Overview of Enterprise Vault - Architecture and Performance
- Why Upgrade to Enterprise Vault 2007
Module 2 - Using Enterprise Vault - How to Troubleshoot Enterprise Vault
- The Enterprise Vault Directory
- Introduction to MAPI
- Troubleshooting MAPI Errors
Module 3 - Microsoft Message Queuing - How Message Queues Are Used
- Viewing Microsoft Message Queuing
- Troubleshooting Microsoft Message Queuing
Module 4 - Mailbox Synchronization and Archiving - Mailbox Archiving Architecture
- Mailbox Synchronisation
- Mailbox Synchronisation Troubleshooting Tools
- Troubleshooting Mailbox Archiving
Module 5 - Exchange Journal Archiving - Architecture of Journal Archiving
- Common Problems with Exchange Journal Archiving
Module 6 - Client Troubleshooting - User Extensions
- Troubleshooting User Extensions
- Troubleshooting Outlook Web Access (OWA)
Module 7 - Troubleshooting Storage - The Storage Service
- The Vault Store Database
- Troubleshooting NTFS Partitions
Module 8 - Index Enhancements and Troubleshooting - Indexing and Searching
- Troubleshooting Indexing and Searching
Module 9 - File System Archiving - File System Archiving
- Troubleshooting File System Archiving
Module 10 - Enterprise Vault Policy Manager (EVPM) - Enterprise Vault Policy Manager
- Setting Up Initialisation Files
- Using EVPM to Customise Public Folder Archiving
Module 11 - Automatic Classification Engine (ACE) - Overview of Intelligent Archiving
- Overview of Main System Components
Module 12 - Discovery and Compliance Accelerators - Installing Discovery Accelerator
- Customising Discovery Accelerator
- Troubleshooting Discovery Accelerator
- Troubleshooting Compliance Accelerator
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