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Course Overview Combining the power of Microsoft Word with effective writing skills: Written and formatted correctly, reports and letters are powerful and influential forms of communication. They also reflect on their author's ability to articulate their message in a way that can be understood by their audience. This programme is for you if letter and reporting writing is an important part of your role. You will be given detailed guidance to increase effectiveness in both writing reports and letters using the powerful and versatile word-processing package, Microsoft Word. This will enable you to prepare clear written communication that will increase the likelihood of positive reader response. Audience Anybody that requires the ability to be able to write clear and concise reports and/or letters. Skills Gained This course will give candidates the skills to collect, analyse and present information clearly and concisely, in addition to being able to: - Produce effective, meaningful letters and reports using Microsoft Word
- Edit documents using text manipulation tools
- Format text to enhance document presentation
Course Outline Principles of writing Reviewing the basics principles - Effective communication - review the most appropriate method (phone, email, letter, report)
Planning and structure Structuring the document - Setting SMART objectives
- Considering the reader
Effective writing techniques Style, layout and readability Using appropriate language Matching your style to the reader - Political correctness
- Using plain English
Structuring different documents Letters and reports - Effectiveness of e-mail
- Structuring a report
Preparation and planning Layout and presentation Using Word effectively Entering text, previewing and printing documents - Editing and formatting text
- Setting and changing line spacing
Document formatting Creating automatic numbered and bulleted lists - Setting tabs and using indents
- Using character formats
- Utilising Folders
Review of Programme Follow On Courses - Report Writing
- Microsoft Word Level 2
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