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Course Overview If you knew a customer had cash flow problems, would you give them 30 days credit? Get the skills to interpret vital credit information on your new and existing customers on this interactive and practical course. Audience This course is suitable for managers, supervisors and credit control staff. Skills Gained Participants leave the course able to: - Draft a credit policy for their organisation
- Source and interpret credit agency reports
- Collect and analyse bank and trade references
- Set credit limits and terms for new and existing customers
- Use risk reduction techniques where appropriate
- Assess the effectiveness of credit vetting in their own organisation
Course materials include checklists, best practice tips, and credit control documentation for you to take back and use in your own organisation. Course Outline CREDIT POLICIES - Why you need a credit policy
- What a credit policy should contain
- Example credit policies
CREDIT AGENCY REPORTS - Major credit agencies and the reports they offer
- Interpreting credit agency reports
- Key financial ratios explained
- Danger signs and how to spot them
BANK AND TRADE REFERENCES - How to obtain bank and trade references
- Bank references -interpreting the jargon
- Advantages and disadvantages of bank and trade references
- Data protection act implications
CREDIT LIMITS AND CREDIT TERMS - How to set a credit limit
- How to choose the right credit terms for each customer
- Reservation of title clauses
- Risk reduction techniques -stakeholder accounts, third party guarantees, credit insurance, factoring
CREDIT CONTROL QUESTIONNAIRE - Assess the effectiveness of credit vetting in your own organisation
How to make a booking for the CM030590 course
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