Cisco

IP Communications: CallManager Basic Administration V5

Course Code: ACCMV5      Days: 3
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Central London
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City 07/07/08 £ 1,195
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Wokingham (RG41) 08/10/08 £ 1,195
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Coventry (CV5) 16/06/08 £ 1,295
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Course Overview

  • Upgrading to Cisco Unified CallManager 5.0 provides learners with the necessary knowledge and skills to successfully upgrade a Release 4.x cluster to 5.0
  • to administer, monitor, and secure a Cisco Unified CallManager 5.x deployment
  • to apply new features
  • and to identify migration considerations and changes to existing features.

Prerequisites

  • Working knowledge of Cisco CallManager Release 4.x features and functions is mandatory
  • Ability to configure users, devices, media resources, applications, dial plans and features in Cisco CallManager 4.x; and to monitor, manage, and secure the Cisco CallManager deployment
  • Fundamental knowledge of converged voice and data networks.
  • Ability to configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, non-packetized telephony equipment and to configure the call flows for POTS and VoIP dial peers.

Audience

Channel Partner / Reseller, Customer, Employee.

Skills Gained

  • Understand and be ab;e to state the difference between CallManager v4.X and CallManager v5.0.
  • Understand and identify the new features of CallManager v5.0.
  • Describe the installation process for CallManager v5.0
  • Describe the process for upgrading from CallManager v4.X to CallManager v5.0

Content

Installing and Upgrading to Cisco Unified CallManager Release 5.0

Administering Cisco Unified CallManager Release 5.0

Implementing New and Changed Cisco Unified CallManager 5.0 Features

Examinations

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