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Course Overview Upgrading to Cisco Unified CallManager 5.0 provides learners with the necessary knowledge and skills - to successfully upgrade a Release 4.x cluster to 5.0
- to administer, monitor, and secure a Cisco Unified CallManager 5.x deployment
- to apply new features
- and to identify migration considerations and changes to existing features.
Prerequisites - Working knowledge of Cisco CallManager Release 4.x features and functions is mandatory
- Ability to configure users, devices, media resources, applications, dial plans and features in Cisco CallManager 4.x; and to monitor, manage, and secure the Cisco CallManager deployment
- Fundamental knowledge of converged voice and data networks.
- Ability to configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, non-packetized telephony equipment and to configure the call flows for POTS and VoIP dial peers.
Audience Channel Partner / Reseller, Customer, Employee. Skills Gained - Understand and be ab;e to state the difference between CallManager v4.X and CallManager v5.0.
- Understand and identify the new features of CallManager v5.0.
- Describe the installation process for CallManager v5.0
- Describe the process for upgrading from CallManager v4.X to CallManager v5.0
Course Outline - Installing and Upgrading to Cisco Unified CallManager Release 5.0
- Administering Cisco Unified CallManager Release 5.0
- Implementing New and Changed Cisco Unified CallManager 5.0 Features
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