Marketing Skills: Internal Marketing For IT

Course Overview

Raise the profile of your service desk by effectively promoting your service to internal or external customers. Unlock the secret of IT services marketing to help you develop ideas, strategies and actions for rapid, long lasting success for your service desk.

Audience

Service desk and IT suport professionals seeking an understanding of the skills and steps required to successfully raise the profile of IT service and support to internal customers.

Skills Gained

• Ideas and techniques for internal marketing of IT services
• Guidance on how to develop a marketing plan
• The ability to promote awareness and understanding of the value of IT services
• Your customers will understand the importance, the effectiveness and the efficiency of the IT support that you deliver them

Marketing Skills: Internal Marketing For IT / IMIT