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Course Overview Traditional hierarchies are diminishing and people are expected to achieve more with less 'position power' than in the past. As a result, engaging others, building a case and delivering a convincing argument are key skills for all and especially those who have seen their specialist and technical power challenged. This one day programme will provide the insight, skills and opportunity for you to successfully influence others. Audience Anybody that works within a team environment and that desires to have an influence on others Skills Gained - To identify the meaning and importance of positively influencing others
- To appreciate the fundamental principles behind what constitutes positive influencing skills
- To understand and be able to select the strategies and techniques for influencing
- To practice and get feedback on your personal influencing style
Course Outline THE IMPORTANCE OF INFLUENCING OTHERS - Exploring changes in our work environment
- Why you cannot survive by yourself
- Influencing situations
THE KEY ESSENTIALS OF INFLUENCING - The meaning of influence
- Mental replay -what helps?
- Important beliefs and values
INFLUENCING STRATEGIES - Your preferred style
- A framework for influencing strategies
- Choosing the appropriate strategy
CORE INFLUENCING SKILLS - Probing and listening
- Getting on the same wavelength
- Persuasive selling tactics
- Using your 'body talk'
- Being assertive
INDIVIDUAL PRACTICE WITH FEEDBACK
How to make a booking for the CM031108 course
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