Outlook 2002 (XP): Power User Advanced Course

Course Overview

If you've been using Outlook 2002 as a communications tool for some time, you know how to send a mail message, schedule an appointment, and create contacts, tasks and notes. In this course, you will utilise some more advanced Outlook tools to make your job easier. You will modify the Outlook environment to suit your preferences, and personalise your mail messages. You will also assign tasks to others and track their progress, learn about ways to keep your messages and calendar organized, and share Outlook information with others.

Audience

The target student for this course is an office professional who is familiar with the Windows environment and with the basics of Microsoft Outlook 2002. It is assumed that the student has used Outlook 2002 to create messages, appointments, meetings, tasks, contacts, and notes, and would like to expand their knowledge of the program to include more advanced Outlook features.

Skills Gained

Upon successful completion of this course, students will be able to:

• create and use message stationery, modify message and delivery settings, and program Outlook to send messages on your behalf while you are out of the office.
• share contact information with other users, export contact lists, link items to a contact, forward a note to a contact, and create and use distribution list.
• delegate a task, reply to a task request, specify settings for tracking assigned tasks, track assigned tasks, and share task information with other users.
• sort, organise, and search for specific messages in your mailbox, and use color-coding to help items in your mailbox and calendar stand out.
• modify the Outlook environment, including menus, toolbars, views, and default settings.
• share information contained in your Outlook folders with others, access another person's Outlook folders, save your calendar as a web page, and create and post to a public folder.
• save messages in alternate file formats, open another Office document within Outlook, archive messages, and clean up your mailbox.

Prerequisites

To ensure your success, we recommend you first take the following course or have equivalent knowledge:

• Windows 2000: Introduction
• Outlook 2002: Level 1

Course Outline

Module 1 - Customising Your Mail

• Use Message Stationery
• Creating Custom Stationery
• Modify Message Formats
• Modifying Message Settings
• Modify Delivery Options
• Notify Others that You will be Out of the Office

Module 2 - Working with Contacts

• Sharing Contacts with Other Users
• Export Contact Lists
• Link Items to a Contact
• Forwarding Note to Contact
• Create a Distribution List

Module 3 - Managing Your Work

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Specifying Default Settings for Tracking Assigned Tasks
• Track Assigned Tasks
• Sharing Task Information with Other Users

Module 4 - Organising Your Mailbox and Calendar

• Organising Outlook Items
• Sort Messages Using Multiple Criteria
• Assigning Messages to Categories
• Group Messages
• Filter Messages
• Organise Messages By Using Color
• Find Specified Messages
• Manage Messages With Rules
• Apply Conditional Formats to Calendar Appointments

Module 5 - Customising Outlook

• Customise the Toolbar
• Creating a New Toolbar
• Customize the Menu
• Create Shortcuts
• Create Custom Views
• Customise Outlook Today
• Specify AutoCorrect Settings
• Change the Office Assistant Settings
• Display an Additional Time Zone

Module 6 - Sharing Outlook Information

Specify Folder Permissions Delegate Access To Folders Access Another User's Folders Save a Calendar as a Web Page Create a Public Folder Post To a Public Folder

Module 7 - Saving and Archiving Mail

• Saving Messages in Alternate File Formats
• Creating Office Documents from within Outlook
• Archive Messages Manually
• Archive Messages Automatically
• Protect Personal Folders
• Use Mailbox Cleanup

Outlook 2002 (XP): Power User Advanced Course / DOLXPI