Training Skills: Train the IT Trainer (2 day)

Course Overview

This course will equip the IT trainer with the skills to deal with situations unique to the IT training environment. In particular the types of delegates, how to avoid certain situations and how to deal with them when they arise.

Audience

Intending, new or recent IT Trainers wishing to improve the effectiveness of their course delivery.

Skills Gained

To provide IT trainers with skills necessary to improve their training in the IT training environment.

Skills Gained

This course will enable delegates to:

• Transfer your existing training skills into the IT training environment.
• Add appropriate structure to an IT training programme.
• Identify both key learning characteristics and group management techniques.

Prerequisites

Familiarity with standard training techniques gained from a training environment or by prior attendance on a 'Train the Trainer' course.

Course Outline

• Pre-course Preparation
• Dealing with Expectations
• Dealing with a Disparate Range of Skills and Experiences
• Generating Rapport & Maintaining Interest around a Physical Barrier
• Overcoming Technofear
• Balancing Telling and Doing
• Feedback on Running a Hands-on Practical Session
• Balancing the Delivery around Different Learning Styles
• The Importance of 'KISS' in Explanations (jargon), Examples, Practicals
• Problem Individuals
• Handling Egos - Confidence Building
• Systems Failure and Confidence
• Handling the Mixed Status Environment
• Classroom Environment Rekindling Classroom type Behaviour Patterns
• Dealing with 'Luddite' Attitudes
• Techniques for Training Introductory and Advanced Courses
• Importance of Post-Course Support

Follow On Courses

No follow-on courses have been defined

Training Skills: Train the IT Trainer (2 day) / TS-ITT2B