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Course Overview In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. Audience Sales personnel Skills Gained - Learn the secrets to being a friend in sales
- Identify strategies for building strategic sales relationships and finding personal fulfillment in the process.
- Enjoy more sales success
By the end of this class you will have learned - How to get people to like you
- Influences in forming relationships
- Building customer relationships
- Self-disclosure
- How to win friends and influence people
- Communication skills
- Sending the right non-verbal messages
- Managing mingling
- Networking effectively
- Developing an effective handshake
- Business card do's and don'ts
- Tips on remembering names
Prerequisites None required Course Outline - How to Get People to Like You
- What Influences People in Forming Relationships?
- Influences at Work
- Building Customer Connections
- How to Win Friends and Influence People
- Communication Skills for Relationship Selling
- Listening
- Active Listening
- Asking Questions
- Non-Verbal Messages
- Managing the Mingling
- The Handshake
- Small Talk
- Networking
- Workshop Wrap-Up
How to make a booking for the WDR1561 course
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