Introduction to Project Management

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Course Overview

This course will teach you how to effectively manage all phases of a project. You'll learn the project management framework of initiation, planning, execution, control, and formal closing, and discover what it takes to ensure project success.

In this skills-building course, you'll focus on practical tools and techniques as you spend 75% of the course working on a project-from initiation to close. You'll work individually and in teams to write objectives, conduct stakeholder analysis, and develop a work breakdown structure and risk management plan for a case study project. Practice using estimating techniques, dependency analysis, and network diagramming.

Audience

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project team members, stakeholders, and senior managers who want to master project management.

Skills Gained

Delegates will learn to:

• Define basic terminology of project management
• Identify the project management life cycle
• Understand the project management knowledge areas
• Build a business case for project initiation
• Define project scope and stakeholder expectations
• Define roles and responsibilities for project stakeholders
• Build an effective WBS and project schedule
• Ensure buy-in from your team and sponsors
• Identify, analyze, quantify, mitigate, and manage risks
• Create project management plans for quality, communication, resources, and stakeholder management
• Manage project change through formal change control processes
• Close a project

Hands-On Exercises

• Project Management Terminology
• Establish the Project Background and Develop the Project Mini Charter
• Stakeholder Identification and Analysis
• Communications Planning
• Risk Planning
• Change Management Planning
• Develop the WBS
• Activity Definition
• Estimate Activity Duration
• Calculate the Critical Path
• Develop the Project Schedule
• Project Controls
• Manage Expectations
• Plan for Closure
• Evaluate PM Competencies

Prerequisites

None required.

Course Outline

Project Management Framework

• The Project Management Institute
• PMI Framework

• Five Process Groups
• Life Cycles
• Nine Knowledge Areas

• What is a Project?
• Project Management Terminology

Initiating

Five Steps of Project Initiation

• Build a Business Case
• Establish Project Scope
• Analyse Stakeholder Needs
• Identify Constraints
• Build a Communication Plan

BOSSCARD Framework

• Initiating Questions
• Objectives
• The Project Charter
• Constraints
• Assumptions
• Scope

Stakeholder Analysis

• Prioritisation Grid
• Five Stakeholder Groups

Project Roles and Responsibilities

• Responsibility Assignment Matrix

Sign-Off Process

Planning

• Seven Steps of Successful Planning
• Communications Planning
• Risk Management
• Identify, Assess, Quantify, and Manage
• Risk Management Life Cycle
• Risk Response Strategies
• Sources of Change
• Formal Change Control Process
• Managing Organisational Change
• Developing the WBS
• Diagramming a Project
• Identifying the Critical Path
• Creating the Schedule
• Producing Effective Estimates

Controlling and Closing

• Project Controls
• Challenges
• Activity Analysis

Expectations

• Stakeholder Expectations
• Project Environment
• Expectation Control Elements
• Project Manager vs. Expectation Gap

Organisational Style

Why Do Projects Fail?

Closing Processes

• Administrative Closure

Case Studies

Follow On Courses

• PRINCE2 - P2F4 & P4P
• PMI - PMPBC
• Trouble shooting and recovery of difficult Projects TRDP
• IT Risk Management - ITRISK
• ITIL Foundation SMEV3
• ITIL LIFECYCLE
• ITIL CAPABILITY

Introduction to Project Management / GK2868