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Course Overview Unified Communications Architecture and Design (UCAD) v1.0 provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution. Prerequisites The learner should have a working knowledge equivalent to the following Cisco courses: - ICND1
- ICND2
- DESGN
- CVOICE
- CIPT
- QOS
- TDM Telephony
- Target Audience
- Network architects who design converged networks
- System engineers who design customer and organization solutions
- Network engineers who wish to understand the high-level design process
Skills Gained - Be able to identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution
- Properly identify the products and features required in the LAN environment to support Unified Communications call control
- Based on existing telephony and data statistics, calculate the WAN bandwidth requirements to support VoIP calls
- Identify the issues and components that make up a Cisco Unified Communications call control solution
- Sizing the voice gateway
- Sizing and locating the media resources
- Sizing and locating Cisco Unified Communications call agents
- Cisco Unified Communication Manager 6.X, and Cisco Unified Communication Manager Express
- Designing the proper dial plan
- Issues that impact E911 requirements
- Securing the voice network components
Content Cisco Unified Communications Architecture Overview - Cisco Unified Communications Features
- Cisco Unified Messaging Components
- Mobility and Presence Overview
- Conferencing Products Overview
- Contact Center Overview
- Management Tools
- Cisco Unified Communications Security
Designing the LAN for Cisco Unified Communications Call Control - Explaining Campus Evolution and Cisco Unified Communications
- Connecting IP Phones
- Designing High Availability at the Data Link and Network Layers
- Reviewing LAN QoS for Cisco Unified Communications
- Designing the LAN Access Layer for Cisco Unified Communications
- Designing the LAN Distribution Layer for Cisco Unified Communications
- Designing the LAN Core Layer for Cisco Unified Communications
Designing the WAN for Cisco Unified Communications Call Control - Provisioning Bandwidth
- Designing WAN QoS for Cisco Unified Communications
Designing Cisco Unified Communications Call Control - Sizing and Selecting Voice Gateways
- Designing Media Resources
- Sizing and Positioning Cisco Unified Communications Call Control
- Designing the Dial Plan
- Designing Emergency Services
- Designing a Secure Cisco Unified Communications Solution
Examinations TBC Follow On Course s The following courses are recommended for further study. - QoS - Implementing Cisco Quality of Service
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