Call for Latest Dates
Call us on 0870 7777 388 for availability on this course.
Have questions or need a better city/date? Ask now.
|
Course Overview Many organisations are now completely dependent on networks for their line of business operations, yet many networks have outgrown their original design capacity and are running in a non-optimal state. This unique course provides an essential and practical coverage of advanced LAN support techniques, and demonstrates methods for obtaining performance and reliability from today's Local and Wide Area networks, many of which are not documented elsewhere. Audience This unique course has been designed to meet the needs of people responsible for the support, management, installation or design of Local or Wide Area networks. IT support staff and network managers will find this course invaluable. Skills Gained In just three days, you will gain an essential understanding of network operation, analysis, characterisation, optimisation and troubleshooting. You will also learn to use a practical and structured methodology for identifying and locating network problems, including the use of standard and third party utilities, cable testers, network monitors and protocol analysers. Prerequisites Delegates should have some practical experience of networking prior to attending the course. Course 301: Introduction to Datacomms and Networking, is recommended as a minimum level of experience. Course Outline Introduction - Networking components and terminology
- 802.3 Ethernet cabling and operation
- 802.5 Token Ring cabling and operation
Structured troubleshooting - Common network problems
- Categorising problems
- Problem detection and isolation
- Practical troubleshooting strategies
- Resolution and documentation
Network diagnostic tools - Existing sources of diagnostic information
- Server, workstation and network diagnostics
- NIC diagnostics
- Cable testing equipment
- TDR equipment
- Using a multimeter
Validating network cabling - Checking continuity and insulation
- Short and open circuits
- Split, crossed and straight pairs
- Verifying correct termination
- Measuring EMI, NEXT
- Validating cable categories
Resolving NIC problems - Hardware and software settings
- IRQ, I/O, RAM and DMA issues
- Issues with Plug and Play
- ODI, NDIS and packet drivers
Network protocol issues - Managing IPX frame types
- Network addressing
- IP addressing, the subnet mask
- Default gateway
- IPX addressing
Network protocol analysis - IP, ARP, ICMP, TCP, UDP
- IPX, SPX, NCP, SAP, RIP
- NetBIOS, NetBEUI, DLC
Essential analytical skills - The essentials of network operation
- Adopting an analytical approach to network design and maintenance
- Quantification and calculation of network speed, bandwidth, utilisation and delays
Network workload characterisation - Defining workload characterisation: Server characterisation
- Network characterisation
- Client characterisation
How to make a booking for the 311 course
|
