Managing Your Own Performance - ensuring maximum impact

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Course Overview

We have probably all worked with good and bad managers and are only too aware of the difference that makes to our morale and performance. Developing better managers is critical to a high performance organisation - it is key to unlocking the competitive advantage that lies in your people.

Developing better managers takes time and effort - the management job is a challenging and dynamic one. The emphasis is on outputs - achieving the best from the resources available and that is a far from static challenge-objectives and targets are varied, markets evolve and the resources and technologies available change. Your ability as a manager to impact on performance is considerable but to do that you first have to have a deep appreciation of your own strengths and development needs and how these shape your performance as a manager of people.

Effective people management is about what you know, your attitudes and behaviours. This programme gives you the opportunity to take an in depth look at yourself in the context of people management and to develop and implement your own development plan. In the process you will improve your own skills in reflection, find ways of managing your own learning and development and measure the impact of your development on team performance.

Audience

• newly appointed managers who need support and structure to help develop their people management skills quickly
• managers who have recognised that they need development if their team's performance is to improve
• managers in organisations where improved performance levels are seen as key to customer satisfaction, competitive advantage and maintaining market position.

Skills Gained

By the end of the programme you will be able to:

• recognise metrics that can be used as measures of team performance and apply these to audit your own team and identify areas for improvement
• measure the impact of your personal development on team performance over a minimum 6 month period
• benchmark performance metrics and explain differences based on business context
• describe the traits and characteristics of effective leaders and managers, the impact these have on performance and the extent to which they can be developed
• appreciate how different styles are needed in different contexts
• use a variety of sources to assess your own strengths and development needs in the context of managing others
• prioritise areas of personal development in order to have the greatest impact on performance
• structure and implement a personal development plan.

Course Outline

• the Adair model and assessing your impact on individuals, team and task
• measuring performance of the team, the metrics available and their sources eg absences, formal interventions, turnover, productivity, promotions etc.
• prioritisation based on impact ease grids
• benchmarking - its value and limitations
• the steps and stages in a personal development plan
• alternative opportunities for development
• the impact of learning style preferences on the learning strategy you adopt
• frameworks for collecting and organising analyses of personal strengths and development needs.

Additional Information

This is a 2-month blended learning programme of approximately 50 hours of structured learning and development comprising:

• a structured self-study guide providing underpinning knowledge, background reading, checklists and practical reference material
• an intensive 1-day workshop where the focus will be on skill building to ensure you move from knowing what to do, to how to do it. Case studies will provide the framework for analysing performance and identifying problem. Role-plays will be used to provide you with the opportunity to tackle those performance problems directly and confidently
• access to a dedicated online Learner Support Site for the duration of the programme with specific resources, synchronised tutor support, online collaborative activities, discussion forums and knowledge checks
• telephone and email based tutor support and mentoring to help apply learning to your specific business context.

A development log is used as the basis for assessment of this programme. It requires you to audit team and personal performance at the beginning of the programme, plan and implement a development programme and measure the impact of your development at the end, over a minimum six month period.

The start date for this programme is 3-4 weeks before the face-to-face workshop. Before this workshop participants will be provided with a study guide which provides the underpinning knowledge and will have a tutor briefing online and/or by phone. Prior to the face-to-face workshop participants must undertake preliminary self-study and participate in online discussions and activities.

Following the face-to-face workshop participants will undertake further self-study, participate in additional online and/or teleconference discussions and complete their work-based project/assignment.

Fees include:

• tuition and materials on the 1-day workshop
• regular teleconferences or virtual classroom
• structured self-study materials and guide to study
• online self-study and unlimited access to the online Learner Support Site for the duration of the programme
• open access to a personal tutor for one-to-one mentoring and support by phone or email
• assessment of your assignment
• monitoring of the programme by tutors and moderators.

Fees do not include travel or accommodation.

Managing Your Own Performance - ensuring maximum impact / MANMYP