Managing Your Own Performance - ensuring maximum impact

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Course Overview

We have probably all worked with good and bad managers and are only too aware of the difference that makes to our morale and performance. Developing better managers is critical to a high performance organisation - it is key to unlocking the competitive advantage that lies in your people.

Developing better managers takes time and effort - the management job is a challenging and dynamic one. The emphasis is on outputs - achieving the best from the resources available and that is a far from static challenge-objectives and targets are varied, markets evolve and the resources and technologies available change. Your ability as a manager to impact on performance is considerable but to do that you first have to have a deep appreciation of your own strengths and development needs and how these shape your performance as a manager of people.

Effective people management is about what you know, your attitudes and behaviours. This programme gives you the opportunity to take an in depth look at yourself in the context of people management and to develop and implement your own development plan. In the process you will improve your own skills in reflection, find ways of managing your own learning and development and measure the impact of your development on team performance.

Audience

• newly appointed managers who need support and structure to help develop their people management skills quickly
• managers who have recognised that they need development if their team's performance is to improve
• managers in organisations where improved performance levels are seen as key to customer satisfaction, competitive advantage and maintaining market position.

Skills Gained

By the end of the programme you will be able to:

• recognise metrics that can be used as measures of team performance and apply these to audit your own team and identify areas for improvement
• measure the impact of your personal development on team performance over a minimum 6 month period
• benchmark performance metrics and explain differences based on business context
• describe the traits and characteristics of effective leaders and managers, the impact these have on performance and the extent to which they can be developed
• appreciate how different styles are needed in different contexts
• use a variety of sources to assess your own strengths and development needs in the context of managing others
• prioritise areas of personal development in order to have the greatest impact on performance
• structure and implement a personal development plan.

Course Outline

• the Adair model and assessing your impact on individuals, team and task
• measuring performance of the team, the metrics available and their sources eg absences, formal interventions, turnover, productivity, promotions etc.
• prioritisation based on impact ease grids
• benchmarking - its value and limitations
• the steps and stages in a personal development plan
• alternative opportunities for development
• the impact of learning style preferences on the learning strategy you adopt
• frameworks for collecting and organising analyses of personal strengths and development needs.

Managing Your Own Performance - ensuring maximum impact / MANMYP