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Course Overview This course is aimed at anyone who attends meetings on a regular basis or who has the responsibility of running a meeting. You will learn how to appreciate the concept of meetings, plan a meeting, explore the roles within meetings using role play and discuss chairing rules. Audience This course is aimed at anyone who attends meetings on a regular basis or who has the responsibility of running a meeting. Skills Gained After the course delegates will be able to: - Appreciate the concept of meetings
- Plan a meeting
- Explore the roles within meetings using role play
- Discuss chairing rules
Examinations None. Prerequisites None required. Course Outline Topics Covered Understanding the concept of a meeting What is the worth and cost of a meeting? Planning Your Meeting - Location
- Time
- Attendees
- Agenda
Roles within meetings Opening address - Chairing rules
- Objectivity
- Keeping to the point
- Time assessments
- Clarity
Assertiveness Control of the group Being constructive Getting a decision When to defer Active Listening Conclusions Taking Minutes Problems within meetings Turning negative actions to positive results Follow On Courses - Communication, Assertiveness & Confidence Building
- Creative Thinking
- Dealing with Negativity
- Excelling as a Secretary
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- Sales Presentation Skills
- Speaking Confidently
How to make a booking for the CSM course
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