Evaluating Learning And Development

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Course Overview

This course is for delegatres who need to evaluate training and development benefits for the organisation and the individual. The course introduces current methods of training evaluation and relates them to practical performance measures. It then shows how improving performance and growing competence can be identified, monitored and measured for the benefit of the four major stakeholders in the evaluation process.

Audience

• Trainers
• HR

Skills Gained

Completion of this course will give delegates the skills to:

• Establish the place of evaluation in the assurance of training quality.
• Identify evaluation needs, pre, during and post training, relating them to operational objectives.
• Establish a framework for a systematic training evaluation.
• Advise on methods and techniques of evaluation.
• Select and use evaluation methods and techniques.
• Use appropriate evaluation processes to ensure the continuing relevance of training to business needs.

Course Outline

• Understanding the Principles: establishing a framework for the evaluation of training; distinguishing between training evaluation and validation; measuring the improvement of performance and development of competence.
• The Purposes of Evaluation: linking training evaluation to the achievement of business results; establishing five purposes of evaluation, four levels and three time zones.
• Stakeholders: identifying the four major stakeholders in the evaluation process, and their roles and concerns before, during and after training.
• Planning and Organising: defining goals and levels to produce an evaluation matrix; using a checklist as an aid to establishing a training evaluation project; selecting appropriate evaluation instruments and measurement tools.
• Putting it into Practice: constructing measurement systems to give confidence in resulting data; designing questionnaires to gain learner reactions and workplace application information; modifying an existing evaluation instrument to use back at the workplace; producing an outline design for a training evaluation project.
• Assessment: analysing evaluation data through the application of basic statistical methods; assessing evaluation as a business process.
• Action Plan: participants plan and discuss what they will do on return to work.

Evaluating Learning And Development / cm63704