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ITIL Service Management: Revision Day

Course Code: RD668      Days: 1
Show all IT Service Management Courses
Scheduled Dates
Locations filtered. Show all UK course locations.
Request availability or book by selecting a date:
Central London
City
London 17/10/08 £ 220
London 21/11/08 £ 220
England
Berkshire
Wokingham 17/10/08 £ 220
Wokingham 20/11/08 £ 220
Yorkshire (West)
Wakefield 17/10/08 £ 220
Prices exclude VAT.
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Course Overview

The course has been designed to give delegates who are sitting the ISEB/EXIN Manager's Certificate in IT Service Management course a chance to go over content covered in the course and to prepare them for the examination.

Audience

Delegates who will be taking the ISEB/EXIN Manager's Certificate in IT Service Management examinations.

Prerequisites

Delegates wishing to attend the revision day must have completed the Service Management: Service Delivery and Service Support courses.

Course Outline

Topics covered include:

  • Examination tips.
  • Advice and guidance on answering questions from recent examination papers.
  • key points for each Service Management process in order to aid revision.
  • familiarity with the examination 'case study'.


How to make a booking for the RD668 course
 
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