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Course Overview In these days of constantly changing working practises, restructuring and redundancies this kind of statement is all too common in the workplace. The problem with negativity is - it's infectious! This course can help managers deal with negativity, stop it spreading and help staff to regain their enthusiasm and motivation. Audience Managers how have to deal with negitivity in the workplace. Skills Gained By the end of this course you will be able to: - Help staff to come to terms with change and confront the chalenges of the modern working environment.
- Understand the different types of negitivity and develop strategies for dealing with them.
- Demonstrate practical techniques for managing negative behaviour.
- Help staff re-discover their motivation.
- Create a post course action plan for dealing with negativity.
Course Outline - The causes of negativity.
- 'Situational' and 'Habitual' negativity.
- The effect of negativity on behaviour.
- How to manage behaviour in the workplace.
- Motivation - re-energising your people.
- Personal Implementations Plans.
How to make a booking for the cm65120 course
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