Debt Collection - Conducting Your Own Claims

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Course Overview

Course duration: 1 day. This course demonstrates how to complete the appropriate paperwork, follow the correct procedures and present the evidence to bring about a successful claim. Once all other avenues have been exhausted, the final option to recover a debt may be by suing the customer. This highly practical course equips delegates to process a claim through the County Court without the use of a solicitor.

Audience

Suitable for anyone wishing to recover trade debts by processing claims through the courts themselves without using a solicitor.

Course Outline

The 'Do It Yourself' Approach

• When is it appropriate to pursue your own claims?
• What is the impact on the credit department?
• How it affects your relationship with customers
• Check you are making the right decision to sue

The Legal Framework

• Understand the essential legal principles
• Be familiar with the legal jargon
• The Court system
• Background to the Civil Procedures rules

Step by step Through the Court Process

• Pre-action protocols
• Issuing proceedings
• Claiming interest on the debt
• Serving the claim form
• How and when can you proceed against a defendant outside England and Wales
• Obtaining judgment
• Setting aside default judgments
• Allocation: small claims track, fast track and multi track

Enforcing a Judgment

• Using an order to obtain information from judgment debtors
• Sending in the bailiffs
• Attachment of earnings
• Third party debt order
• Charging orders

Practical Application

• Learn how to complete the paperwork
• Understand the timescales involved
• Know the costs involved
• Ensure you are properly prepared at every stage

Debt Collection - Conducting Your Own Claims / CCL