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ITIL

ITIL Managers ISEB Exams (Part 4) Service Support

Course Code: cm65734      Days: 1
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TBA 22/10/08 £ 145
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Course Overview

Examination for delegates who have attended the ITIL Managers Service Support (Part 1) course.

Examinations

  • Three-hour paper.

Prerequisites

Delegates must have attended the ITIL Managers Service Support (Part 1) course.

To be awarded the Manager's Certificate in IT Service Management, participants must already hold the Foundation Certificate in Service Management and attain a minimum of 50% in both examinations.



This training course is presented on behalf of CourseMonster by an ISEB accredited training provider.




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