HR for Line Managers

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Course Overview

Line managers are increasingly being called upon to handle people management issues as part of their day to day function. If organisations are to manage risk and create opportunities they must ensure that line managers have the necessary knowledge and skills to deliver good people management and development.

This workshop has been designed to enable line managers who are non-personnel specialists, but who undertake people management responsibilities, to develop an overview of the legislative framework affecting the management of people across a variety of contexts such as recruitment and selection, performance appraisal and learning and development.

Audience

Managers whose main specialism is not in personnel and development but who have responsibility for the management of people.

Skills Gained

By the end of the course, you will be able to:

• identify the key areas of human resource management which have an impact on the bottom line
• explain the employment process with particular emphasis on the legal pitfalls to be avoided and when to draw on specialist advice
• create the right environment to attract and retain good people
• apply a review procedure to improve the management of people
• make the most effective use of your time with staff.

Course Outline

DAY 1

The changing role of line managers

• the role of line managers in delivering highadded-value HR

Legal framework for managing people

• UK and EU legislation and its impact
• rights of employees and employers
• the importance of the contract of employment

Communication and consultation

• the place of communications in line managers' tactics
• when to consult and what to consult on
• involving staff in decision-making

Talent management - a key driver

• how to create a strategy that will support your business to both attract and retain the best talent

Recruitment and selection

• identifying a need and attracting candidates
• top six tips for effective selection
• the costs of getting it wrong.

DAY 2

Appraising performance

• how to establish a constructive relationship
• using appraisal outcomes to develop potential

Learning and development

• identifying essential development needs
• coaching - to enhance performance

Disciplinary procedures

• how people react to 'life crisis' situations
• setting standards and giving robust feedback
• how to conduct a disciplinary interview
• grievance procedures

Termination of employment

• what a line manager must do to stay within the law
• fair, wrongful and unfair dismissal
• when a line manager should seek specialist help
• key records to keep

Setting key performance indicators

• benchmarking and action planning

Action planning

HR for Line Managers / MANHRLM