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Course Overview Course objectives: To provide delegates with the competencies required to successfully apply the 'Lean Six Sigma' methodology to improve operational performance. Audience Anybody involved in operational improvement projects. Skills Gained By the end of this course you will have learned how to: - Apply the 'Lean Six Sigma' DMAIC ( Define, Measure, Analyse, Improve & Control ) project management framework to operational improvement projects.
- Assess process data validity and reliability.
- Carry out 'Root Cause Analysis' and successfully execute permanent corrective actions and process improvements.
Prerequisites There are no pre-requisites for this programme. We assume no prior knowledge of any 'Lean Six Sigma' tools and techniques. Course Outline - DMAIC - Define, Measure, Analyse, Improve & Control
- Voice of the Customer
- Kano Analysis
- Cost of Poor Quality
- Value Stream Mapping
- Cause & Effect Analysis
- Failure Mode & Effects Analysis
- Data Reliability & Validity
- Effectiveness Measurement
- Control Charting
- TRIZ Inventive Problem Solving
- Mistake Proofing
- Lean Processing
- Total Process Maintenance
How to make a booking for the WDR1429 course
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