Siebel: Siebel 8.0 Customer Order Management: Pricing Configuration

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Course Overview

The Siebel 8.0 Customer Order Management: Pricing Configuration course is a technical course designed for members of the team responsible for configuring and administering pricing policies in a Siebel 8.0 Order Management (COM) implementation. Foundational concepts and Siebel Tools are first introduced so students can successfully complete technical labs in the course. The course next reviews basic pricing administration involving price lists, promotions, and volume discounts.

The remainder of the course addresses more advanced pricing policies that are supported by Siebel dynamic pricing procedures. Students first learn about the underlying COM pricing architecture that is based on the Product Selection and Pricing engine. With this foundation students then learn how to configure advanced pricing policies such as discount matrices, attribute adjustments, and hierarchical account and product adjustments.

Course objectives:

• Configure price waterfall messages and displays
• Implement pricing policies based on attribute adjustments
• Implement pricing policies based on discount matrices
• Configure signals and variable maps
• Administer price lists for simple and configurable products
• Administer aggregate discounts
• Use Siebel Tools to modify pricing procedure workflow processes

Audience

• Technical Consultant
• Business Analysts

Skills Gained

Delegates learn to:

• Administer basic pricing policies
• Configure pricing procedures
• Implement discount matrices
• Implement attribute adjustments

Prerequisites

• Familiarity with scripting
• Familiarity with Siebel Tools and configuration
• Customer Order Management: Product Admin. (Siebel 8.0)
• Siebel 8.0 Fundamentals

Course Outline

Introducing Siebel 8.0 Pricing Configuration

• Overview of Customer Order Management (COM) Entities
• Product Types in Siebel COM
• Overview of Pricing Management

Prerequisite Siebel Configuration Technology

• Object Types and Definitions
• Using Siebel Tools to Examine Object Definitions
• Business Services in Siebel CRM Applications
• Modifying Siebel Workflow Processes

Administering Basic Pricing Policies

• Administering Price Lists
• Creating Volume and Promotional Discounts
• Administering Service Pricing
• Creating Aggregate Discounts
• Pricing Component-Type Customizable Products

Siebel COM Pricing Architecture

• Understanding Pricing Procedures and Row Sets
• Invoking Pricing Procedures
• Understanding Signals
• Configuring Variable maps
• The Product Selection and Pricing Engine
• The Row Set Transformation Toolkit Business Service
• RSTT Transforms

Price Waterfalls

• Generating a Price Waterfall
• Extending a Price Waterfall

Configuring Advanced Pricing Policies

• Implementing Attribute Adjustments
• Implementing Discount Matrices
• Implementing Hierarchical Discounts
• Implementing Aggregate Volume Discounts

Siebel: Siebel 8.0 Customer Order Management: Pricing Configuration / D53521GC10