Exchange 2003 Administration

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Course Overview

The course will allow the delegate to install, maintain, and manage Microsoft Exchange Server 2003. The course covers the features of e-mail and information sharing, how to create and administer user accounts and Exchange clients, setting up Global and Personal Address Books, security issues, and implementing different messaging protocols.

Audience

Those who will be using and administering Microsoft Exchange Server 2000 or 2003, including internal e-mail and information sharing, as well as external e-mail sources such as ISPs and other Exchange Servers

Prerequisites

Delegates should have a good depth of knowledge of Windows 2000 or 2003 server and should be familiar with the concepts of Active Directory. This knowledge can be gained from our Windows 2000 or 2003 Administration course.

Course Outline

INTRODUCTION TO EXCHANGE 2003

• Microsoft Exchange 2003
• The Exchange Organisation
• Administrative Groups
• Information Stores and Storage Groups
• Upgrading - Mixed and Native Modes

INSTALLATION

• Planning
• Installing Exchange
• Post Installation
• Uninstalling
• Installed Components
• Unattended Installation
• Applying Product Hotfixes & Service Packs

ACTIVE DIRECTORY INTEGRATION

• Exchange 2003 and the Active Directory
• Exchange 2003 Objects
• Configuring Mailboxes
• Configuring Mail-enabled Objects

CLIENT SUPPORT

• Exchange Clients
• Outlook
• Outlook Express
• Outlook Web Access

THE SYSTEM MANAGER

• Exchange 2000/2003 System Manager
• Setting Management Permissions
• General Settings
• Message Recipients
• Message Tracking

EXCHANGE SERVER ADMINISTRATION

• Introduction
• Configuring Server Properties
• Configuring Services
• Monitoring the Server
• Mailbox Manager Scheduling

DISTRIBUTED ADMINISTRATION

• Administrative Groups
• Managing Administrative Groups
• Administrative Permissions

INFORMATION STORES

• What are Information Stores?
• Creating and Managing Stores
• EXIFS and the M: Drive - Overview
• Full Text Indexing
• Maintaining Information Stores
• SYSTEM POLICIES
• Policy-Based Management
• Server-Based Policies
• Store-Based Policies

PROTOCOLS AND VIRTUAL SERVERS

• Exchange and IIS
• Mail Protocols
• Virtual Servers
• POP3 and IMAP4
• SMTP
• Access Control

ROUTING GROUPS

• Introduction To Message Routing
• Introduction to Routing Groups
• Implementing Routing Groups

INTERNET PROTOCOLS

• Exchange and the Internet
• Planning for Internet Protocols
• Configuring Internet-Based Messaging

PUBLIC FOLDERS

• Public Folders
• Creating Public Folders
• Managing Public Folders
• Using and Viewing Public Folders
• Introduction to Outlook Forms

DISASTER RECOVERY

• Introduction

EXCHANGE SECURITY

• Introduction to Computer Viruses
• Introduction to Digital Signatures and Encryption
• Introduction to Firewalls

SUPPORTING MOBILE DEVICES USING EXCHANGE SERVER 2003

• Introduction to Mobility Components
• Requirements for Exchange Server 2003 Mobility
• Mobile Administration Tools
• Mobility Components Security
• Enabling User Accounts for Mobile Access

LEGACY EXCHANGE SYSTEMS

• Legacy Systems Support
• Mixed Mode and Native Mode
• Co-Existence
• Upgrade and Migration Strategies
• The Exchange Active Directory Connector

NNTP PUBLIC FOLDERS

• Using and Viewing Public Folders

3RD PARTY SYSTEMS AND X.400

• Interoperability with Other Messaging Systems
• Z.400 Messaging - Overview
• Implementing the X.400 Connector
• Communicating with the Other Mail Systems
• v2.0

Exchange 2003 Administration / E2K34ADM