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Cisco

IP Communications: IP Telephony Part 1

Course Code: CIPT1      Days: 5
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City (EC4) 12/05/08 £ 1,895
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Course Overview

Cisco IP Telephony course focuses on the Cisco Call Manager and the devices that register to Cisco Call Manager to complete a Cisco IP Telephony solution. The course begins with design details and best practices for clustering and the various deployment options and includes installation and upgrade information and exercises.

The course provides detailed information on the Call Manager services and configuration exercises. Various methods of Call Manager administration are covered in the course as well as troubleshooting methods. The lesson on integrating applications is a natural extension of the material from the Call Manager to the IP telephony solution.

Skills Gained

The course will cover the following topics:

  • Identify AVVID and CallManager Components
  • Define and list benefits of CallManager Cluster and Deployment Options
  • Install the Cisco Call Manager components and upgrade a Call Manager Cluster
  • Describe the various IP phone models and list their features
  • Configure Cisco Call Manager to support IP Phones
  • Identify and configure Catalyst Switches used in CIPT solutions
  • Describe how gateways fit into the CIPT design
  • Configure a basic route plan, a complex route plan
  • Configure Call Manger Class of Service, Media resources, features, Call Admission Control and SRST
  • Configure Cisco Web Attendant
  • Configure Extension Mobility

Prerequisites

  • Attendance of course Cisco over Frame Relay, ATM & IP (CVOICE).
  • Familiarity with Windows NT, DHCP, DNS, TFTP, H.323 Fundamentals.


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