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Course Overview This course will help the student prepare for the following Microsoft Certified Professional exams: - Exam 70-210,Installing, Configuring, and Administering Microsoft Windows 2000 Professional
- Exam 70-270,Installing, Configuring, and Administering Microsoft Windows XP Professional
This course covers the subject areas covered in Microsoft Course MS2285. Audience The target audience consists of IT support professionals who: - Are new to the Windows XP Professional product.
- Provide Helpdesk support for Windows XP Professional desktops.
- Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
Prerequisites Before attending this course, students must have: - CompTIA A+ certification or equivalent knowledge
- CompTIA Network+ certification or equivalent knowledge
and, completed the following courses: - Managing a Microsoft Windows Server 2003 Environment
- Maintaining a Microsoft Windows Server 2003 Environment
Course Outline Manually Installing Windows XP Professional - Automating a Windows XP Professional Installation
- Using an Image to Install Windows XP Professional
- Transferring User Files and Settings to a New Computer
- Installing Windows XP Service Pack 2
- Monitoring Windows XP Professional Security Status by Using Security Center
Adding Hardware to Windows XP Professional Clients - Installing Hardware Devices
- Configuring Modems, Printers, and Monitors
- Troubleshooting Device Drivers
- Disabling and Uninstalling Hardware Devices
Resolving Boot Process Issues - Understanding the Boot Process
- Using Advanced Boot Options
- Using the Boot.ini file to Change Startup Behavior
- Using the Recovery Console to Start a Computer
Configuring the Desktop Environment - Configuring User Desktop Settings
- Configuring System Settings
- Managing User Profiles
- Using Remote Administration
- Using Remote Assistance in Windows XP Professional
Configuring Internet Explorer and Supporting Applications - Configuring Security and Connection Settings for Internet Explorer
- Customizing and Deploying Internet Explorer Settings
- Supporting Applications in Microsoft Windows XP Professional
Configuring Windows XP Professional to Operate in a Microsoft Network - Configuring Microsoft Windows XP Professional for a Workgroup
- Configuring Local Security
- Configuring Windows Firewall
- Configuring Network Options in a Workgroup
- Joining a Domain
Configuring Windows XP Professional for Mobile Computing - Configuring Hardware for Mobile Computing
- Configuring Power Management for Mobile Computing
- Making Files and Web Sites Available Off Line
How to make a booking for the cm31391 course
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