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Course Overview Software Asset Management spans through the new ITIL(R) v3 processes in real detail and as such there are many areas of IT that require good SAM knowledge. This course has been classified as IT Technical Training. Audience Individuals that cover any part of software management through their daily roles will find the SAM Foundation course beneficial. The following roles areas have previously benefited from the course. Procurement or Sourcing - Configuration management
- Release management
- IT Audit
- Risk & control
- Finance
- SAM or ITAM Teams
Skills Gained The course covers the subject of Software Asset Management within the boundaries of ITIL. Examinations Professional Qualifications The course prepares delegates for the ISEB Certificate in Software Asset Management Essentials examination, which is a pre-requisite for candidates wishing to attend the more advanced Practioner level SAM course. The examination, taken at the end of the third day, will consist of a one-hour multiple choice, closed book paper of 40 questions. ITIL (R) is a Registered Trademark of The Office of Government Commerce (OGC) Prerequisites Candidates with a reasonable knowledge of software asset management can attend this Foundation level course. This course does not require you to hold previous certifications, although any introduction into ITIL as a framework would be helpful. Course Outline This course is delivered by one of three leading consultants within Infrasolve. Using in depth and up to date experience to deliver the course, all candidates will leave the three days with a more comprehensive and practical view of SAM. The three days comprises of: - Lectures
- PowerPoint slides
- Practical sessions
- Question & answer sessions
- Mock exam
During the evenings tutors will be available for extra tuition and guidance on all SAM related subjects. Course Outline The course covers all aspects of the ITIL(R) Software Asset Management book, including: - Introduction to SAM - A wide introduction to all aspects of SAM ranging from compliance to history of publisher activities
- The Business case - Business benefits, costs, timescales, approach and templates are all covered
- Roles & responsibilities - A guide through all roles associated with good SAM
- Policies and processes - Overall management processes, core asset management, logistics processes, verification & compliance and relationship processes
- Implementing SAM - All cyclical stages of implementing SAM included - preparation - getting there, staying there, and proving you can stay there
- Tools & techniques - Understanding all methods and technical applications available to support any SAM system
- SAM Reporting - A look at the kind of reports and their content in order to support the business requirements i.e. financial, compliance or operational.
- Mapping SAM to ITIL - A closer look at how SAM as a subject links to other areas of ITIL and the overall importance of running strong inventories when setting up an ITIL framework.
Documentation Each candidate will be provided with all course slides and notes; in addition, each attending candidate will be provided with an ITIL(R) Software Asset Management book or CD-ROM (subject to availability). Follow On Courses - ITIL(R) Service Capability courses (5-day)
- ITIL(R) Service Lifecycle courses (3-day)
- foxMAPS - baseline current operation and outline implementation roadmap
- foxPRISM - web based process tool
This training course is presented on behalf of CourseMonster by an ISEB accredited training provider.
How to make a booking for the SAMF course
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