Management Skills: Middle Manager Development

Course Overview

This broad-based programme has been designed to help middle managers achieve improvements in productivity and performance through people and takes into account key topical management issues. The follow-up workshop is designed to reinforce and extend the learning experiences of the original course. It also enables participants to share their experiences with others in order to build on successes and overcome difficulties. The fee includes the follow-up workshop and participants will recieve a comprehensive course workbook.

Skills Gained

• Understand your role in a constantly changing work environment
• Plan, organise and manage change in a more productive way
• Work more closely with your colleagues and senior management
• Encourage high performance from your teams
• Take better decisions and achieve more effective implementation
• Manage conflict in a more effective way
• Understand the need to develop yourself and those who report to you

Prerequisites

None

Course Outline

• The challenge faced by middle managers today: exploring the changing role
• Identifying the key stakeholders in your working environment
• Planning, implementing and communicating change, for maximum results and minimum demotivation
• Achieving productive meetings
• Taking and implementing tough decisions
• Building positive relationships with colleagues and senior management
• Developing credibility as a leader - is your style correct?
• Developing people through meaningful appraisals
• Creating a communications strategy for your team
• Principles and practicalities of delegation and empowerment
• Effective coaching skills
• Creating the innovative organisation
• Managing, valuing and encouraging diversity
• Building the organisational team
• Managing conflict
• Action planning

Management Skills: Middle Manager Development / BEMM6