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Course Overview The role of the internal training and HR professional has developed into that of consultant. When provided with the right training and support, their effectiveness can maximise the value of training within the organisation. This course provides a practical process for effective consultancy and introduces key supporting skills and techniques. Audience Internal training and HR professionals whose role is developing into that of a consultant Skills Gained By the end of the course participants will be able to: - explain the role and list the key skills of a consultant
- use different methods to identify the need rather than the 'want'
- use negotiation skills to aim for 'win-win' solutions
- recognise ways to deal with objections and problems
- produce written proposals and reports to support the consultancy process
How to make a booking for the BS-CS-TC2 course
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