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Course Overview This course is designed to help participants understand image and use it to communicate positive messages about themselves. Skills Gained - Course benefit - For the organisation
- Project a professional image of your organisation
- Generate positive energy and good working relationships
- Impress customers and enhance your ability to generate business
Prerequisites - Realise you have choices and the power to take action
- Identify and practise communication skills necessary to create a good impression
- Know how to create and maintain the image you want to project
Course Outline - What is image? What are your image objectives for yourself and your organisation?
- Exercise on first impressions
- Communicating through appearance, behaviour and body language
- Problems with image: analysing the process of image; raising awareness of what sometimes creates negative messages
- Making choices and taking responsibility for the messages we want to give
- The importance of the inner image: self-esteem and self-affirmation
- Positive communication: the importance of positive language
- Looking after yourself: what can you do to enhance your well-being and fitness?
- External image: how to look and sound
- The importance of voice - tone and clarity: feedback and exercises
- Mingling and mixing: tips on how to be confident when circulating socially at home or work
- Group presentation exercises: looking and sounding positive and confident
- Action planning
How to make a booking for the PD-PSPI course
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