Self Development: Self Improvement for Managers

Course Overview

Gain an awareness of the ways in which your behaviour can affect others. Enhance interpersonal techniques. Remove blocks to personal energy. Gain sufficient confidence to allow more positive personal achievement.

Audience

Managers who wish to succeed in competitive working climates by having the confidence to interact positively with people at all levels, both inside and outside the organisation.

Course Outline

• Profile for Success: personal effectiveness
• reflecting achievement
• self image and external perceptions.

• The Need for Self-Perception: building confidence
• individual needs
• objective self perception.

• Effective Interaction: communication
• overcoming the barriers
• questioning techniques and active listening
• presenting ideas to others.

• Personal Marketing: personal development
• positive projection
• seizing the initiative
• self-empowerment
• the power of energy
• beyond the stereotype
• the importance of individuality
• finding a personal style.

• Assertiveness: analysing behaviour
• assertive styles
• prompting valid criticism
• listening responses
• making and refusing requests
• applying an assertive style
• approaches for modifying behaviour
• managing conflict
• developing business relationships.

• Motivation: motivation needs analysis
• why motivations change
• meeting the needs of the individual
• dynamics of motivation
• motivation in practice.

• Influencing Skills: the influencing process
• assessing personal strengths and weaknesses
• examining current work relationships
• identifying strengths, weaknesses, opportunities and threats.

• Implementing Your Strategy: increasing the readiness of others to accept proposals
• resolving conflict.!

• Networking: personal and group commitment
• successful integration
• communication and motivation skills
• creating an autonomous and motivated environment.

Action Plan: participants plan and discuss what they will do on return to work.