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Course Overview Inter-departmental rivalry, conflicting objectives and personal ambition can both create energy and drive in an organisation or, can become the source of conflict, hidden agendas and 'empire-building'. The ability of managers to deal with colleagues at all levels is what will dictate whether natural 'driving forces' manifest themselves in a positive or negative way. This course focuses on helping managers to develop their inter-personal skills and learn how to harness the energy generated by competitiveness and ambition and use it in a constructive way. Audience Managers who wish to succeed in competitive working climates by having the ability to interact positively with people at all levels. Skills Gained By the end of this course you will be able to: - Illustrate how behaviour affects others
- Demonstrate effective interpersonal techniques
- unlock personal energy and focus it on 'win/win' outcomes
- Help trigger motivation in others
- Understand the principles of 'Personal Marketing'
- Deminstrate effective networking skills
- Develop a post course implementation plan
Course Outline - Profile for Success: personal effectiveness
- The Need for Self-Perception: building confidence
- Effective Interaction: communication
- Personal Marketing
- Assertiveness
- Motivation
- Influencing Skills: getting your ideas accepted
- Networking
- Action Plans
How to make a booking for the Personal course
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