Windows 2000: Managing a Network Environment

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Course Overview

This five-day instructor led, hands-on course is designed to provide the knowledge required by system administrators, network administrators, and IT professionals who implement, manage, and troubleshoot existing network and server environments based on the Microsoft Windows 2000 operating system.

Audience

This course is intended for system administrators, network administrators, and IT Professionals who focus on performing desktop and server installation and configuration tasks, and network and operating system management tasks in a Windows environment.

The technical support specialist is a secondary audience for this course, because the course deals with troubleshooting tasks, hardware and software installations, configurations, upgrades, and some network and system operations tasks.

Skills Gained

After completing the course, students will be able to:

• Publish and maintain printers and shared folders.
• Delegate administrative control of an organizational unit.
• Install and configure the Domain Name System (DNS) service.
• Identify Active Directory directory service replication latency issues and resolve conflicts that result from replication.
• Implement Group Policy to centrally manage users and computers.
• Manage users' desktops and software by using Group Policy.
• Implement security settings and account policies by using Group Policy.
• Implement and manage Web-based services in an intranet.
• Implement Remote Access Service (RAS) and manage remote access by using remote access policies.
• Implement and manage the Dynamic Host Configuration Protocol (DHCP) service.
• Implement name resolution for client computers by using DNS and Windows Internet Name Service (WINS).
• Troubleshoot client computer startup and user logon problems.

Prerequisites

Before attending this course, students must have completed:

• Course 2151-Microsoft Windows 2000 Network and Operating System Essentials .
• Course 2152-Implementing Microsoft Windows 2000 Professional and Server .

Course Outline

Managing a Windows 2000 Network

• Windows 2000 Network Management Tasks & Using Active Directory for Centralized Management
• Delegating Administrative Control
• Managing Network Resources

Introducing Active Directory

• Active Directory Logical & Physical Structure

Managing Shared Network Resources

• Setting Up, Managing & Implementing Published Printers
• Maintaining Printer Resources
• Setting Up and Administering Published Shared Folders & Monitoring Access Troubleshooting User Access to Network File Resources
• Troubleshooting Published Resources

Delegating Administrative Control

• Introduction to Delegating Administrative Control & Controlling Access to Active Directory Objects
• Managing Computer Accounts
• Customizing Microsoft Management Consoles (MMCs)
• Setting Up Taskpads

Managing DNS

• Overview of the DNS Query Process
• Creating & Configuring Zones
• Configuring DNS Updates & DNS Name Resolution in Active Directory
• Maintaining and Troubleshooting DNS Servers

Examining Active Directory Replication

• Replication Components and Processes
• Using Sites to Optimize Active Directory Replication & Identifying Replication Problems by Using Event Viewer
• Backing Up and Restoring Active Directory

Implementing Group Policy

• How Group Policy Settings Are Applied in Active Directory & Modifying Group Policy Inheritance
• Troubleshooting Group Policy & Best Practices

Using Group Policy to Manage the Desktop Environment

• Using Administrative Templates & Assigning Scripts in Group Policy
• Using Group Policy to Redirect Folders
• Troubleshooting User Environment Management
• Deploying & Managing Software
• Identifying Solutions to Software Deployment Problems

Managing Network Security

• Securing the User Environment & Configuring Account Policies by Using Group Policy
• Analyzing Security Log Files to Detect Security Breaches
• Helping to Protect the Logon Process
• Examining Service Packs, Hotfixes, and Antivirus Software

Managing Web Services

• Internet Information Services & Configuring Web Server Properties
• Creating Web Sites, Virtual Directories & Managing Web Site Content
• Identifying and Configuring User Authentication & User Access to Web Pages & Web Browsers
• Maintaining a Web Server

Managing Remote Access

• Configuring the Remote Access Server, Authentication & Encryption Protocols
• Configuring Routing and Remote Access for DHCP Integration
• Examining & Creating Remote Access Policies & Evaluation
• Configuring the Remote Access Client

Implementing and Managing DHCP

• Installing & Authorizing the DHCP Service
• Creating and Configuring a Scope
• Configuring DHCP in a Routed Network
• Support DHCP

Implementing Name Resolution

• NetBIOS Name Resolution, & Using WINS
• Host Name Resolution
• Configuring Name Resolution for Client Computers
• Using DNS for Host Name Resolution
• Troubleshooting Name Resolution

Troubleshooting Client Computer Startup and User Logon Problems

• The Startup Process for Clients Running Windows 95 and Windows 98 & the Windows NT-Based Startup Process
• Using Advanced Startup Options & Last Known Good Configuration to Start the Computer
• Using the Recovery Console
• Troubleshooting the User Logon Process

Windows 2000: Managing a Network Environment / MS2126 (M2126, MOC 2126)