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Course Overview This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations. Audience Any person involved in sales negotiations and/or anyone wishing to improve their negotiation techniques. Skills Gained - A clear understanding of the structure of sales negotiations
- How to plan & prepare for effective negotiation
- Confidence in negotiation within their own work situations
- Techniques to assist them in their negotiating roles
Course Outline - Introductions & Course Objectives
- An 'Exercise in Negotiation' (Delegate exercise to understand what negotiation is)
- Principles of Negotiation
- Preparation & Planning for Negotiation
- Movement in Negotiation; how to achieve a 'Win-Win'
- Let's negotiate.......(Role plays)
- Negotiation as a Behavioural Process (Styles & Tactics in Negotiation)
- Communications Skills in Negotiation
- Structure & Process for Effective Negotiation
- Putting it into Practice (Role plays)
- Summary & Action Plans Agreed
How to make a booking for the PD-NSSP3 course
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