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Course Overview This course has been developed for managers who have some experience of managing but have received no formal management training, or who are looking for a refresher programme. It is the ideal follow-on course to our "Introduction to Management" programme. Through a series of discussions, exercises and case studies, this action packed two days presents a review of modern management techniques to hone your skills. Course Outline - Defining the Managers Role
- The Mechanics & Dynamics of Management
- Making the Right Decision
- Decision Making Techniques
- Prioritising
- Planning Skills
- The 7 Steps of Planning
- Setting Objectives
- Better Estimation
- The Manager as Team Leader
- Characteristics of Effective Leaders
- Creating Successful Teams
- Delegation Checklist
- Communication Skills for Managers
- Influencing Others
- Listening Skills
- Counselling Staff
- Managing Meetings
- Maintaining Staff Performance
- Monitoring & Reviewing Performance
How to make a booking for the EMAN course
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