Scheduled Dates (sort by: location | date) |
Request availability or book by selecting a date: England
Prices exclude VAT.
Have questions or need a better city/date? Ask now.
On-site/international quote? Ask now.
|
Course Overview A three-day programme for experienced managers, designed to equip individuals for a more senior management role. The programme covers the issues facing management in todays competitive and widening market environment. The course is a balance of tutorial input, discussion of issues, current relevant case studies, individual study, group problem solving. Course Outline - The Senior Manager Today
- The Skills Needed
- Challenges Businesses Face
- Role of the Senior Manager
- Managerial Attributes
- Leadership Dimensions
- Qualities of Leaders
- Situational Leadership
- Strategic and Business Planning
- Strategic Planning and Why
- Developing a Business Plan
- Cascading the Plans for Action
- Managing Change
- Role of Project Management
- Critical Success Measures
- The Planning Cycle
- Recruiting the Right Staff
- The Recruiting Process
- Using Competencies and Selection Scoring
- Interviewing Techniques and Selection
- Validating the Recruitment Process
- Getting the Best from Staff
- The Need to Develop People for High Performance
- Identifying Training Needs
- Setting Development Plans and Monitoring Progress
- Role of the Manager in Staff Motivation
- Importance of Communication
- Key Communication Skills
- Making the Most of Meetings
- Power of Positive Language
- Assessing and Monitoring Performance
- Setting Clear Objectives and Targets
- Assessing and Appraising Subordinates
- Feedback and Monitoring
- Dealing with People Problems
- Discipline Measures
- Managing Time Effectively
- Taking Control
- Planning Aids and Techniques
- Controlling the Issues that Waste Time
- Using Delegation
- Recognising the Stress Issue
How to make a booking for the MDLP course
|
