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Course Overview Salesforce performance depends upon the quality of management. This programme is all about leading your sales team to success through the application of sound managerial practice. The course has been designed specifically for all managers who have or expect to have responsibility for achieving sales results through others. Delegates can expect to leave the course with the knowledge and confidence to tackle one of the toughest managerial assignments, that of leading a sales team. Course Outline - The Role of Management
- The Essential Functions of Management
- Specifics of Sales Management
- Leadership and Teambuilding
- Recruiting Sales Staff
- Job Descriptions
- Special Problems of Training Sales Staff
- The Need for Knowledge
- Selling Processes
- What to Provide and How to Present It
- The Managers Responsibility for Training
- Assessing What Needs Doing & Getting it Done
- What Can You Do to Build Better Business
- Counselling and Appraisal Systems
- Deciding When Needed
- Doing it Well
- Effective Communication for Managers
- Controlling the Internal and External Sales Operation
- Case Study
- Problems of Staff Management
- Sales Staff Motivation
- De-motivation Recognising the Signs
- Managing or Doing
- Organising Management Time
- Delegation
- Sales Reports and Information Systems
- Developing Potential in the Sales Team
- Management Styles
- Future Trends and Predictions
How to make a booking for the SS-STM3 course
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