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Course Overview The course is aimed at individuals from a voice background who need to better understand the whole issue of voice/data convergence. As such delegates should have a sound understanding of voice networking. Audience Support Engineers, IT/Network Managers, Pre- and Post- Sales staff, who have existing experience and understanding of telecommunications and who wish to gain a basic understanding of data communications and of converged networking. Skills Gained The course will benefit delegates by providing: - An in-depth appreciation of the data networking environment, including the IP Internet
- An overall understanding of Voice/Data Convergence
- An appreciation of how voice signaling and voice packets travel across an IP internet
- A summarised look at the practicalities of implementing a converged network and IP Telephony
Course Outline - Detailed Contents:
- Characteristics of Voice - An Overview
- The Public Switched Telephone Network
- Transmission
- The Subnet Technologies
- Signaling
- Routing
- Charging and Billing
- The Intelligent Network
- Pros and Cons of Voice over the PSTN
- Characteristics of Data
- Circuit Switching and Packet Switching
- Elements of a Packet Switched Network
- IP: The common factor
- Addressing & Routing
- Transporting the Applications Data
- Applications and Services
- Pros and Cons of Voice over a Packet Switched Network
- The Data Network:
- Local Area Networks
- Ethernet
- Packet Switched Networks
- X.25
- Frame Relay
- ATM
- Broadband Networking
- Wireless Networking
- The Internet
- Routed Networks
- IP Version 4
- IP Version 6
- TCP
- UDP
- Essentials of Internet Routing
- Security Issues
- Building a Converged Network
- Standards Organisations
- Providing QoS
- Subnet QoS
- Ethernet/ATM/FR QoS
- IP QoS
- RSVP
- DiffServ
- MPLS
- Voice & Video Encoding
- Transporting the Media
- RTP/RTCP/RTSP
- Voice Signalling
- PSTN Signalling (Q.SIG, SS7, Q.931, etc)
- SIP/SDP/SAP
- SIGTRAN
- Voice Gateways
- H.323 et al
- Gateway Decomposition
- MGCP/Megaco
- Gateway Location
- IPTEL, ITAD, TRIP, etc
- Practical IP Telephony
- Multicasting
- Conferencing
- Computer/Telephony Integration
- Addressing/Enum
- Billing
- Management
- Products & Solutions
- Case Studies and Example
- Implementation Scenarios
How to make a booking for the GEN5003 course
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