Business Systems Analysis

Course Overview

The successful implementation of any system can often be crucial to the continued success of the business. To save time, money and resource, it is vital that businesses employ the right tools, techniques and skills to ensure success.

Skills Gained

This practical course makes use of hands on methods to ensure that the participants develop and use a set of techniques they can use back in the workplace.

The course uses a case study to reinforce the learning.

• The returning participant will benefit your organisation by:
• understanding the phases of development and their role;
• being able to employ a range of information gathering techniques;
• analysing the gathered information to allow the detailed description of the existing systems and processes;
• identifying the business needs and requirements;
• specifying a solution to meet the requirements;
• being able to construct a business case;
• selling ideas to senior management;
• initiating the project;
• presenting the solution in easy clear terms.

Course Outline

• Analysis and the stages of development
• Initiating the project
• The stages of the project
• Creating the business case
• Cost benefit analysis
• Business drivers
• Establishing the needs and building objectives
• Systems analysis
• Systems design.
• The role of the analyst
• Characteristics and skills
• Role and responsibilities
• Team working.
• Information gathering
• Establishing an approach
• Identifying the information and data to be gathered
• Information gathering techniques.
• Information analysis
• Analysing existing systems
• Documenting the current procedures
• Problem and causal analysis
• Diagramming techniques.
• System requirements
• SWOT analysis of existing system
• Identifying new requirements.
• System specification
• Design principles
• Design process
• Constraining the system
• Integrating a package solution.
• Project planning
• Project fundamentals
• Breakdowns in planning
• Change management
• Risk management
• Implementation.
• Communication
• Styles and methods of communication
• Preparing proposals
• Presenting the case.
• Case study presentations
• A case study is used throughout the course to reinforce the learning.