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Course Overview Increasing specialisation and flatter organisation structures mean that more and more individuals are expected to give advice and guidance to others. This can take the form of internally provided assistance, or help that is provided by an external consultancy organisation. In both cases, anybody undertaking such a role needs to operate in a professional consultancy manner. This course identifies and builds the skills essential for success in this arena. It encourages a customer-oriented approach and provides structures, techniques and guidelines to assist specialists in the day-to-day performance of their job. This course is equally suited for technicians working in a specialist role on a client site, or for a technical person moving into a consulting role within their own organisation. Course Outline This course is highly practical, combining lectures and workshops with a case study that enables delegates to put into practice the major learning points.
How to make a booking for the BS-CS-TCI course
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