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Sales Skills: Communication: Prospecting for Leads by Telephone (Cold calling)

Course Code: SS-GNT      Days: 1
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Course Overview

This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills to maximise their chances of generating new business leads.

Audience

Any person involved in making outgoing calls to prospects and wishing to gain new business.

Skills Gained

  • Greater confidence generating new business by telephone
  • Effective techniques for telephone prospecting
  • Development of an individual style
  • The ability to make direct contact with the decision-maker
  • Genuine leads generated on the course


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