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Course Overview Internal auditors are now charged with 'adding value' to the organisation. It is no longer helpful to do work, report findings and offer recommendations. It is now considered essential to effect change. This is a difficult aim to achieve, when one considers the independence of internal audit, and realises that auditors are not in a position to take responsibility for undertaking any change. This should always be the duty of line management. Achieving change when one does not have direct authority is fraught with many behavioural factors which the auditor has to take account of, if success is to be achieved. This course helps internal auditors to address improvements to the writing process and understand the vital inter-personal skills which can lead to line management's implementation of necessary changes arising from an audit. Course Outline - Reporting traditions
- Implementation problems
- The need for and value of reports
- Reporting style
- Report contents and structures
- Word choices and persuasion factors
- Report 'findings sheets'
- Follow-up procedures and analysis of report failures
- The 'agreed action' principle and negotiation
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